About Us

Boston Computer Pros, Inc. is a company founded on the idea of providing exceptional customer service in an age where this is a rarity. Too often we are disappointed with big business and how they treat their customers and employees, and it is this which provides the foundation for our mission.

Many companies claim that customer service is important and they are dedicated to providing it, but at the employee level its meaning is lost, and customers can feel that. You cannot provide exceptional service to your customers without first and consistently providing it to your employees. This is, and always will be, our belief.

We are dedicated to not only taking care of our customers in a familial way, but our employees as well. It is the belief at Boston Computer Pros that happy, satisfied employees are going to be an integral part of providing the level of customer service that our customers deserve. This will be our foundation for providing innovative and creative solutions that meet your individual and often unique needs.

Our 100% Guarantee to you, our customers is the backbone illustrating our commitment to you. We pledge, that if we are not able to resolve the issue that brought us to you, you will not be charged.

Exceptional Service is more than a phrase here at Boston Computer Pros, it is a state of mind, and it is something we encourage you to expect. Don’t settle for less when you don’t have to.

“I truly believe that people are more important than money. When a company acts in a way that places people first, providing innovative solutions to problems without worry of the bottom line, only then can you say you provide Exceptional Service."

"This is my pledge to you, our customers and our employees.”

- Marc Duclow, President